🚀 Getting Started
How do I create my first habit?
Simply chat with Sam AI! Just say something like "I want to start drinking more water" or "I want to exercise daily." Sam AI will ask you a few questions to understand your goals and set up your habit automatically.
How do I track my progress?
Just tell Sam AI what you've done! For example: "I drank 5 glasses of water today" or "I just finished exercising for 30 minutes." Your progress is automatically logged and tracked.
How do I view my habit statistics?
Ask Sam AI! Try saying "How am I doing with my water habit?" or "Show me my exercise progress." Sam AI will provide detailed insights, streaks, and visualizations of your progress.
👤 Account & Data
What happens to my data if I delete the app?
If you're using an anonymous account, your data will be lost if you delete the app. To preserve your data, upgrade to a permanent account using Apple Sign-In, Google Sign-In, or email. With a permanent account, your data is safely backed up and can be restored on any device.
How do I upgrade my anonymous account?
(This feature is coming soon) You'll be able to upgrade your account in the app settings. Upgrading preserves all your habit data and enables cross-device synchronization.
How do I export or delete my data?
To export or delete your data, please contact us at
support@samai.app. We'll process your request within 30 days in compliance with GDPR and CCPA regulations.
🔧 Troubleshooting
Sam AI is not responding to my messages
First, check your internet connection. Sam AI requires an active internet connection to respond. If the problem persists, try:
- Restarting the app
- Checking if there's an app update available
- Waiting a few moments (there might be temporary server issues)
If the issue continues, please contact support.
I can't log my habit progress
Try rephrasing your message. For example, instead of just "done," try "I completed my exercise habit" or "I drank 8 glasses of water today." Sam AI understands natural language, so be as specific as possible.
The app crashes when I open it
Please make sure you're running the latest version of the app. If the problem persists:
- Update to the latest iOS/Android version
- Restart your device
- Reinstall the app (note: this will delete your data if you're using an anonymous account)
If these steps don't help, please contact support with your device model and OS version.
🔒 Privacy & Security
Is my data secure?
Yes! Your data is encrypted in transit and at rest using Firebase (Google Cloud Platform) infrastructure. We implement strict security measures including user data isolation, authentication controls, and regular security audits. For more details, see our
Privacy Policy.
Do you share my data with third parties?
We do not share your personal information with third parties for their marketing purposes. We use trusted service providers (Firebase, Expo, AI providers) only to deliver our core functionality, and your data is anonymized when processed by AI models. See our
Privacy Policy for complete details.
✨ Features
Can I track multiple habits at once?
Absolutely! Most users track 3-5 habits simultaneously. You can create as many habits as you want and Sam AI will help you manage them all through natural conversation.
Does Sam AI work offline?
Sam AI requires an internet connection to chat and sync your data. However, you can view your previously loaded habit data while offline. Any changes made offline will sync when you reconnect.
Can I customize my habit goals?
Yes! Just tell Sam AI what you want to change. For example: "Change my water goal to 10 glasses" or "I want to exercise 5 times per week instead of daily." Sam AI will update your habit accordingly.